Retract or replace a sent email
If you and your recipients are all on Microsoft Exchange and in the same organization, you can recall or replace an email message that you sent.
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Select File > Info.
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Under AccountInformation, make sure the account you sent the email from is selected.
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If your account is a Microsoft Exchange account and your email message recipients are all on the same email system, you can use recall or replace.
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If your account is a MAPI or POP account, recall won't work.
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Select the Back button
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In the navigation pane, select the Sent Items folder.
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Double-click the email message that you want to recall or replace.
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Select Message > Actions > Recall This Message.
Or, select File > Info > Resend or Recall > Recall This Message...
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In the Recall This Message box, select an option:
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Select Delete unread copies of this message to recall the sent message.
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Select Delete unread copies and replace with a new message to replace the sent message with a new message.
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Select the Tell me if recall succeeds or fails for each recipient check box.
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Select OK.
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